- Language I/O is a startup providing AI technologies.
- Company-specific language translations announce that it raises $5 million from funds.
- The platform proactively detects new terms and phrases that require a translation.
Language I/O makes it easy for Fortune 500 companies to break through language barriers so that they can provide global customer support. LIO integrates seamlessly into your CRM, empowering users English-speaking customer support agents to chat, email, and otherwise engage in real-time with customers in more than 100 languages. Language I/O is a software development company whose products allow clients to provide multilingual customer support to their customers.
Their machine translation optimizer can translate difficult to translate user-generated content. This includes jargon, slang, abbreviations, and misspellings in 150 languages over chat, email, article, and social support channels. Language I/O seamlessly integrates within all major CRMs and also provides an API.
A translation startup Language I/O Raises $5 Million.
Cheyenne, Wyoming-based Language I/O has closed on its first institutional venture round of $5 million. The company provides text to text real-time translation in 100 languages for global companies’ customer service. The funding round is led by two Massachusetts-based firms, Gutbrain Ventures, and PBJ Capital, with participation from Silicon Valley-based Omega Venture Partners and angel investors including angel group Golden Seeds, which also invested in the seed round.
The company also recognized that technical customers needed special translations and built an “aggregation layer” with a glossary of industry terms specific to a company, to ensure accurate translation. The service is integrated with six different neural machine translation engines.
Impacts of Language I/O on Market
Within the digital period, translating info into totally different languages can affect companies. For instance, there’s a threat of dropping 40% or extra of the overall addressable market if on-line shops aren’t localized. In nations like Sweden, over 80% of web shoppers desire to make a purchase order in their very own language. Around 75% of all web shoppers agree to buy once more if the after-sales care is of their language.
Language I/O allows shipping information base content material to increase worldwide viewers of their native language. The future of translation is conversational and Language I/O’s proprietary machine translation optimization technology ensures that every conversation is understood.